These terms are an agreement between you and EJS Tech (“we,” “us”) for using PhotoEZ Cloud at photoezcloud.com (the “Service”). By creating an account or using the Service, you agree to them. If you use the Service for a business, you agree on behalf of that business.
1. The Service
PhotoEZ Cloud gives photographers (“studios”) tools to run their business: a studio page, inquiries, booking, contracts, payments, client galleries and delivery, a print and product store, and AI features. Clients of a studio use the Service through the pages we host for that studio; studios are responsible for their own relationships with their clients.
2. Your account
- You must be at least 18 and give accurate information when you sign up.
- Keep your password private. You’re responsible for what happens under your account.
- Tell us right away at support@photoezcloud.com if you think someone else has accessed your account.
3. Plans, trials, and billing
- New studios get a free 14-day Pro trial with no card required. When it ends, the account moves to the Free plan unless you choose a paid plan.
- Paid plans are billed in advance, monthly or yearly, through Stripe, and renew automatically until cancelled. You can change or cancel any time from Billing in your dashboard. Cancelling keeps your plan until the end of the period you’ve paid for; we don’t give refunds for partial periods unless the law requires it.
- Prices are shown on our pricing page. If we change the price of your plan, we’ll tell you at least 30 days before it applies to your next renewal.
- Plans have limits (for example storage, active galleries, and AI use), shown on the pricing page.
4. Payments from your clients
Client payments (deposits, balances, extras, gift cards, and store orders) go to your own Stripe account, and Stripe’s terms apply to them. PhotoEZ Cloud takes no commission. You’re responsible for your prices, taxes, refunds, chargebacks, and the services you provide to your clients.
5. Text messages
On paid plans you can text your clients through your own Twilio account; Twilio bills you directly and its terms apply. You may only text clients who opted in (for example, by checking the “Text me reminders” box when booking), only about their sessions, payments, and photos, and you must honor STOP requests, which PhotoEZ Cloud records automatically. You’re responsible for registering your number with US carriers (A2P 10DLC) and for following texting laws such as the TCPA. Clients: message frequency varies, message and data rates may apply, reply STOP to opt out or HELP for help.
6. Store orders and print partners
If you sell products made by a print partner such as SwaggPress Creations, the partner makes and ships those orders, and its own terms and policies apply to them. You set your prices and are responsible to your clients for those sales; any amount the partner charges you is billed as described when you connect the partner.
7. Your content
You keep all rights to your photos, designs, contracts, and other content (“your content”). You give us permission to store, copy, process, and display your content only as needed to run the Service for you (for example, making proofs and previews, delivering galleries, and sending orders to print partners). You confirm that you have the rights and permissions needed for your content, including permission from the people in your photos where required.
8. Acceptable use
You agree not to use the Service to:
- upload or share anything illegal, infringing, or that exploits minors;
- send spam or messages people didn’t ask for;
- break the law or anyone’s rights, including privacy and intellectual-property rights;
- try to access other accounts or data, or disrupt, overload, or probe the Service; or
- copy, resell, or reverse-engineer the Service.
We may remove content or suspend accounts that break these rules.
9. AI features
AI features (such as inquiry sorting, drafted replies, photo search, culling help, and the Studio Assistant) can make mistakes. Review AI suggestions before relying on them; you’re responsible for what you send to your clients. The Studio Assistant only takes actions after you approve them.
10. Privacy
Our Privacy Policy explains how we handle information. You’re responsible for having a lawful basis to collect your clients’ information and for telling them how you use it.
11. Ending your account
You can stop using the Service and ask us to close your account at any time. We may suspend or close accounts that break these terms or put the Service or others at risk, and we’ll give notice where we reasonably can. After closing, download anything you want to keep; we delete account data as described in the Privacy Policy.
12. Availability and changes
We work to keep the Service running and your data safe, but we can’t promise it will always be available or error-free, and we may change or end features. Keep your own copies of important files, such as your original photos.
13. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, to the fullest extent the law allows, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of liability
To the fullest extent the law allows, EJS Tech won’t be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim, or $100 if you haven’t paid us.
15. Indemnity
You agree to defend and hold EJS Tech harmless from claims arising from your content, your use of the Service, your dealings with your clients, or your breaking these terms.
16. Governing law
These terms are governed by the laws of the State of Oregon, USA, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Oregon, and you and we agree to those courts’ jurisdiction.
17. Changes to these terms
We may update these terms. We’ll post changes here and update the date above, and tell studios about significant changes by email or in the dashboard. Continuing to use the Service after a change means you accept it.
18. Contact
EJS Tech, Oregon, USA · support@photoezcloud.com